Our development team will assist in moving all websites live when ready. We have experience with many different hosts including WP Engine, GoDaddy, Digital Ocean, BlueHost and many more.
As a project-based partner, you will primarily communicate with your personal account manager. The AM will learn your preferences, collect your specifications for new projects, prepare your quotes and make sure your projects get delivered on time. If you want to, you may also communicate directly with the developer that works on your project, e.g. via a Trello board or Skype chat.
As a partner with a dedicated developer, you will have all the day-to-day communication directly with your developer. You will also have an account manager that you can contact for matters regarding your partnership plan, payment, feedback on the developer’s work and requests for adding more developers to your team.
The typical turnaround time for a project to be ready for your feedback is 8-15 business days, but varies depending on the complexity of the project. Make sure to also plan for the feedback time when making promises to your clients on deadlines for going live. It sometimes happens that our partners want to do some tweaks compared to the initial briefs, which can extend the lead time by up to a week or more depending on the type of request.
The following timeline shows what a “build only” WordPress website project can look like when you as our partner provides us with approved PSD files. If we are doing a design + build project, add at least another week to the project timeline for the design portion of the project:
1. We review the provided PSD file(s) and provide a quote within 1 business day.
2. After receiving authorization to start the project, we add the project to our development queue which is typically 4-5 days long. This means we are starting the project within 4-5 days of being told “Go!”. Final PSD files need to be provided at this point along with any additional information/content like a sitemap, functional spec or copy and image content. If any premium themes or plugins are required, the client purchases them and makes them available to us at this point.
3. The assigned developer works on the project until it is ready for initial QA review. This is anywhere from 2-10 days (or more depending upon project duration) from the start of the project. This time estimate is detailed in the quote. Many typical projects fall in the range of 3-4 days long.
4. Our QA Engineer reviews the site within one business day.
5. If fixes are needed, the assigned developer makes them ASAP before sending the site to you for review.
6. You provide your feedback and the assigned developer makes fixes/edits as needed.
7. The QA Engineer performs another round of QA to verify fixes were made per your feedback.
8. After you approve the site for moving live, the assigned developer moves the site live on your hosting environment.
In order to provide you with a quote, it’s enough to send us jpg or png files, but you can of course also send us a Photoshop (PSD) or Sketch files.
Before start of development, we prefer to get layered Photoshop or Sketch files for each page template to make the development process as efficient as possible.
If your site has multiple pages that will be based on the same page template, then one design file for each such template is enough. For instance, let’s say the PSD to WordPress job is a site being built for a law firm and the design includes a custom post type of “Attorney” and a custom archive of “Our Attorneys”. We definitely want a PSD file for the custom archive and one PSD file laid out for one of the attorneys. If the rest of the “Attorney” custom posts are going to be laid out identically, providing us the data in a spreadsheet or text document is acceptable.
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